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Feb 3, 2015 | | Flower Mound , TX
Client's rating: 5 of 5

I want to thank you and your staff for providing exceptional quality care to my mother. I am so thankful we heard about your residential home through the social worker at Timberlawn Hospital. My mom resided in three of your facilities and each provided wonderful care. Matthew Grider was our contact person. He did so much for us. He is very professional and a "down-to-earth" person. My sister and I want to personally thank Irene Conales, Director of the the Flower Mound facility and her hard working staff for providing care, feeding, bathing, and love and attention to mom. They run a loving, comfortable facility. Irene always kept me apprised of any significant changes with mom and she let us know when it was time for mom to be under hospice care. They bent over backwards to make sure me, my sister and my adult children could visit mom in a private room while mom was dying. They checked on us constantly. You have a great staff. Thank you.

Dec 11, 2014 | | Flower Mound , TX
Client's rating: 5 of 5

Avalon Residential Care Home To Time Seib & Jon Seib To Whom it may Concern: It is very important that I tell someone about Avalon Home in Flower Mound. We took my brother to Avalon in the early hours on Oct. 8, 2014. The family felt so at peace soon after we arrived. We were not able to visit on the 12th. That first day was so very hard, but the staff then made me feel so welcome. Irene I'm sure was sent from Heaven as a angel to help my brother. The first week my brother was there, Irene was wonderful. I was there almost every day until he passed. Everything was always clean, and the patients were well seen about. The young ladies that work there were always very helpful and worked hard to see that everyone was taken care of. Stephanie, Kristen, Marge, Tamaya and Tiffany. Great girls.

Sep 24, 2014 |
Client's rating: 5 of 5

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Jun 15, 2014 |
Client's rating: 5 of 5

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Apr 29, 2014 |
Client's rating: 5 of 5

I want to express my appreciation to Matt and the people at your home for the care of and commitment to my mother. Their love and support for mom, my sister and me did not go unnoticed. As you well know, making a decision on a facility to care for a loved one can be a life changing event. In talking to Matt in the beginning I became comfortable in learning about this "new" type of care facility. I had very little knowledge of the residential care in place homes.

Made all of us comfortable within days. Your "team" at that location was terrific through the 4+ years mom lived there. I will always remember the love and care given to mom, my sister and me in mom's last days. Thank you again to you and your team at Crestmere from the bottom of my heart.

Apr 25, 2014 |
Client's rating: 5 of 5

I cannot thank you all for the excellent care that my father is receiving. For anyone looking for quality heartfelt care, I cannot recommend Avalon enough. They are professional beyond your expectations. While our transition for our dad was not the easiest, the staff, from the in house care to the administrators, were right by our side to help us and him. I extoll the merits of Avalon to all that will listen and are in need of superior care for a family member afflicted with dementia or alzheimer's.

Apr 13, 2014 |
Client's rating: 5 of 5

We moved our mother from another memory care facility where the care was not good, Avalon was in the process of building a new home next door and was not going to be ready for a few months. We wanted a room for mother in the new home but couldn't wait so we decided to go ahead and move mom in to this home next door while waiting for completion. I was initially worried about how mom would make the transition but the staff made it so smooth and easy for her and for us. It gave us a great deal of peace of mind. I can't say enough about the staff. Many of their staff have been with Avalon many years. You don't see that often. We know our mother is being cared for by people who really love and adore my mom.

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